What is a refund transfer?

A refund transfer is a fee-payment service that lets a taxpayer have their tax preparation fees deducted directly from their IRS refund instead of paying upfront. With MyPayDash, the IRS deposits the refund into a temporary account at Ohio Valley Bank (Member FDIC), the preparer's fees are deducted, and the remainder is sent to the taxpayer. This is sometimes called pay-by-refund or refund settlement.

How much does MyPayDash charge for a refund transfer?

MyPayDash charges a $24.95 refund transfer fee per processed return, with subsequent deposits at $7.95. Pricing is finalized at the time of enrollment with your tax software provider.

Who is MyPayDash's partner bank?

MyPayDash refund transfer products are facilitated in cooperation with Ohio Valley Bank, a Member FDIC institution headquartered in Gallipolis, Ohio.

Is MyPayDash legitimate?

Yes. MyPayDash is a tax-bank product platform headquartered at 955 NW 17th Ave #E, Delray Beach, FL 33445, founded in 2018, and operating in cooperation with Ohio Valley Bank (Member FDIC). MyPayDash serves U.S. tax preparers and Electronic Return Originators (EROs) nationwide.

Who can use MyPayDash?

MyPayDash is for U.S. tax preparers and tax offices that hold an active EFIN (Electronic Filing Identification Number) issued by the IRS. It is a B2B platform — individual taxpayers cannot enroll directly; they access MyPayDash products through their tax preparer.

How long does a MyPayDash refund transfer take?

Once the IRS funds a tax refund (typically within 21 days of e-file acceptance), MyPayDash processes the refund transfer and disburses funds to the taxpayer within 1–3 business days, after the preparer's fees are deducted.

What's the difference between a refund transfer and a refund advance?

A refund transfer is a fee-payment mechanism — the taxpayer's actual IRS refund pays the tax-preparation fees once it arrives. A refund advance is a short-term loan against the expected refund, typically issued before the IRS funds the return. The two products can be combined: a taxpayer may use a refund advance to access funds early and a refund transfer to handle fee payment when the IRS refund arrives.

How do I sign up for MyPayDash as a tax preparer?

Tax preparers can request enrollment through MyPayDash directly by calling (866) 697-2932 or by emailing support@mypaydash.com. Enrollment requires an active IRS EFIN and may include integration with your existing tax preparation software.

What software does MyPayDash integrate with?

MyPayDash integrates with leading professional tax preparation software platforms used by independent EROs in the U.S. Contact MyPayDash at (866) 697-2932 to confirm compatibility with your specific software.

How does MyPayDash compare to SBTPG, EPS Financial, Refund Advantage, and Refundo?

MyPayDash is a refund-settlement bank product platform similar to Santa Barbara Tax Products Group (SBTPG / TPG), EPS Financial, Refund Advantage, Republic Bank Tax Refund Solutions, and Refundo. MyPayDash differentiates with a flat $24.95 refund-transfer fee, U.S.-based 'Veteran Tax Pros' customer support, and Ohio Valley Bank as its FDIC-member partner.

Where is MyPayDash located?

MyPayDash is headquartered at 955 NW 17th Ave #E, Delray Beach, FL 33445. The customer-support phone line is (866) 697-2932 and the support email is support@mypaydash.com.

Does MyPayDash offer a refund advance product?

Contact MyPayDash directly at (866) 697-2932 for the most current information on advance product availability, terms, and eligibility for the 2026 tax season.

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Why Consider PayDash?

Grow your tax business.

PayDash provides bank product solutions aimed at growing your tax office. Our products will help you run your tax office with more confidence by allowing you to deliver simple yet valuable solutions to your clients. With convenient refund disbursement through direct deposit and a strong customer support team by your side, we can help your tax business grow to higher levels.

PayDash provides many valuable features that your clients will appreciate. For those tax pros new to bank products, the main benefit for your clients is simple: there is no need for them to pay any upfront fees due for your services. These fees simply get deducted from your client’s tax refund and then deposited straight into your account.

More importantly, you and your clients gain access to several other benefits that PayDash provides.

Firstly, direct deposit is the most efficient and reliable way for your clients to receive their refunds. It eliminates the delays and complications associated with other methods, ensuring your clients get their funds quickly and securely. Direct deposit is not only faster but also safer, as it avoids the risks of lost or stolen checks. For tax professionals, it simplifies the process and ensures smooth transactions, leaving both you and your clients satisfied.

The PayDash ERO Portal

Productivity made simple.

We understand that as a Tax Professional, you need more control of your records and client information in order to be more productive. PayDash ERO Portal provides a robust yet easy-to-use platform where you can quickly and securely manage your growing client-base. With its newly enhanced platform, the PayDash ERO Portal gives you full access to your profile and customer information 24 hours a day, 7 days a week. This includes ERO profile customization, client account look-up, report views, and several other convenient integrations.

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Considerate & experienced professionals.

It is no secret that tax season comes with its share of sacrifices and stresses. With this understanding, our PayDash support team has been trained to help make sure that your experience with us is as smooth as possible. Each member of our support team is held to a higher standard to ensure your satisfaction and confidence in us. Most importantly, our team is equipped with the knowledge required to resolve any of your concerns quickly and professionally.

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