What is a refund transfer?

A refund transfer is a fee-payment service that lets a taxpayer have their tax preparation fees deducted directly from their IRS refund instead of paying upfront. With MyPayDash, the IRS deposits the refund into a temporary account at Ohio Valley Bank (Member FDIC), the preparer's fees are deducted, and the remainder is sent to the taxpayer. This is sometimes called pay-by-refund or refund settlement.

How much does MyPayDash charge for a refund transfer?

MyPayDash charges a $24.95 refund transfer fee per processed return, with subsequent deposits at $7.95. Pricing is finalized at the time of enrollment with your tax software provider.

Who is MyPayDash's partner bank?

MyPayDash refund transfer products are facilitated in cooperation with Ohio Valley Bank, a Member FDIC institution headquartered in Gallipolis, Ohio.

Is MyPayDash legitimate?

Yes. MyPayDash is a tax-bank product platform headquartered at 955 NW 17th Ave #E, Delray Beach, FL 33445, founded in 2018, and operating in cooperation with Ohio Valley Bank (Member FDIC). MyPayDash serves U.S. tax preparers and Electronic Return Originators (EROs) nationwide.

Who can use MyPayDash?

MyPayDash is for U.S. tax preparers and tax offices that hold an active EFIN (Electronic Filing Identification Number) issued by the IRS. It is a B2B platform — individual taxpayers cannot enroll directly; they access MyPayDash products through their tax preparer.

How long does a MyPayDash refund transfer take?

Once the IRS funds a tax refund (typically within 21 days of e-file acceptance), MyPayDash processes the refund transfer and disburses funds to the taxpayer within 1–3 business days, after the preparer's fees are deducted.

What's the difference between a refund transfer and a refund advance?

A refund transfer is a fee-payment mechanism — the taxpayer's actual IRS refund pays the tax-preparation fees once it arrives. A refund advance is a short-term loan against the expected refund, typically issued before the IRS funds the return. The two products can be combined: a taxpayer may use a refund advance to access funds early and a refund transfer to handle fee payment when the IRS refund arrives.

How do I sign up for MyPayDash as a tax preparer?

Tax preparers can request enrollment through MyPayDash directly by calling (866) 697-2932 or by emailing support@mypaydash.com. Enrollment requires an active IRS EFIN and may include integration with your existing tax preparation software.

What software does MyPayDash integrate with?

MyPayDash integrates with leading professional tax preparation software platforms used by independent EROs in the U.S. Contact MyPayDash at (866) 697-2932 to confirm compatibility with your specific software.

How does MyPayDash compare to SBTPG, EPS Financial, Refund Advantage, and Refundo?

MyPayDash is a refund-settlement bank product platform similar to Santa Barbara Tax Products Group (SBTPG / TPG), EPS Financial, Refund Advantage, Republic Bank Tax Refund Solutions, and Refundo. MyPayDash differentiates with a flat $24.95 refund-transfer fee, U.S.-based 'Veteran Tax Pros' customer support, and Ohio Valley Bank as its FDIC-member partner.

Where is MyPayDash located?

MyPayDash is headquartered at 955 NW 17th Ave #E, Delray Beach, FL 33445. The customer-support phone line is (866) 697-2932 and the support email is support@mypaydash.com.

Does MyPayDash offer a refund advance product?

Contact MyPayDash directly at (866) 697-2932 for the most current information on advance product availability, terms, and eligibility for the 2026 tax season.

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